Bill payment system

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I absolutely hate your new payment system, It takes forever to go from one vendor to another, and then to change alphabet category. I called the bank in regards to this and all they could tell me, was they had no problem with this. What is with that? Who do I talk too to find out why this is running so poorly.

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Jessica (Official Rep) January 31, 2011 16:37

Kathy,

I'm sorry to hear you weren't given a very good answer to your question. We are aware of the slowness issues with the new payment system due to recent upgrades that were made. Our team is working on a solution to help make this process easier and more effective. We hope to have all the kinks worked out of the system as soon as possible.

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good solution! good solution! (undo)
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Kathy, I'm sorry to hear you weren't given a very good answer to your question. We are aware of the slowness issues with the new payment system due to recent upgrades that were made. Our team is working on a solution to help make this process easier and more effective. We hope to have all the kinks worked out of the system as soon as possible.

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